Privacy Policy

Last Updated: January 2, 2025

This Privacy Policy describes how FairWin Global Business Consulting Private Limited ("FairWin Global", "we", "our", or "us") collects, uses, and discloses your information when you visit our website and use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Owner and Data Controller

FairWin Global Business Consulting Private Limited
Email: support@fairwinglobal.com

2. Types of Data Collected

We may collect personal information that you provide to us directly, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Company name and position
  • Date of birth
  • Geographic location
  • Usage Data
  • Device information
  • Unique device identifiers for advertising (e.g., Google Advertiser ID or IDFA)
  • In-app purchases and purchase history
  • Various types of Data, including geographic position

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using our services. Unless specified otherwise, all Data requested by FairWin Global is mandatory, and failure to provide this Data may make it impossible for us to provide our services.

3. Use of Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Mode and Place of Processing the Data

Methods of Processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of FairWin Global (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

5. Retention Time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligations or based on the Users’ consent.

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed. Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.

6. Purposes of Processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests, detect any malicious or fraudulent activity, as well as for:

  • User database management
  • Analytics
  • Advertising
  • Handling payments
  • Managing contacts and sending messages
  • Content performance and features testing (A/B testing)
  • Traffic optimization and distribution
  • Remarketing and behavioral targeting
  • Access to third-party accounts
  • Interaction with online survey platforms

7. User Rights under GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:

  • The right to access your personal data
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to withdraw consent
  • The right to object to processing

To exercise these rights, please contact us using the contact information provided above.

8. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and providing our services
  • Business partners for joint marketing efforts
  • Law enforcement or regulatory authorities if required by law
  • In connection with a merger, sale of assets, or other business transfer

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. We regularly review our information collection, storage, and processing practices to guard against unauthorized access to systems.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

FairWin Global Business Consulting Private Limited
Email: support@fairwinglobal.com
Phone: +918269454584

12. Additional Information for Users in the European Union

This section applies to all Users in the European Union, according to the General Data Protection Regulation (the “GDPR”). Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the Personal Data, if any, and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.

13. Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
  • Processing is necessary for compliance with a legal obligation to which the Owner is subject.
  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
  • Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

14. User Responsibilities

Users are responsible for any third-party Personal Data obtained, published, or shared through FairWin Global and confirm that they have the third party's consent to provide the Data to the Owner.

15. Legal Action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of FairWin Global or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

16. System Logs and Maintenance

For operation and maintenance purposes, FairWin Global and any third-party services may collect files that record interaction with FairWin Global (System logs) or use other Personal Data (such as the IP Address) for this purpose.

17. Information Not Contained in This Policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

18. Changes to This Privacy Policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within FairWin Global and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

19. Definitions and Legal References

Personal Data (or Data): Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data: Information collected automatically through FairWin Global (or third-party services employed in FairWin Global), which can include: the IP addresses or domain names of the computers utilized by the Users who use FairWin Global, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User: The individual using FairWin Global who, unless otherwise specified, coincides with the Data Subject.

Data Subject: The natural person to whom the Personal Data refers.

Data Processor (or Processor): The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner): The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of FairWin Global.

FairWin Global (or this Application): The means by which the Personal Data of the User is collected and processed.

Service: The service provided by FairWin Global as described in the relative terms (if available) and on this site/application.

Cookie: Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker: Tracker indicates any technology - e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

20. Legal Information

This privacy policy relates solely to FairWin Global, if not stated otherwise within this document.